As a guest user you are not logged in or recognized by your IP address. You have
access to the Front Matter, Abstracts, Author Index, Subject Index and the full
text of Open Access publications.
The objective of this paper was to examine the impact of KMS sophistication on decision support in varying decision contexts. Specifically, the study was concerned with individual decision makers' performance and use of two types of KMS (unsophisticated, sophisticated) in two decision contexts (simple, complex). The results indicate that the availability of more sophisticated KMS led to a greater extent of system use irrespective of the decision context complexity. However, its positive performance impacts on the users' decision quality, confidence and satisfaction were limited to simple contexts only.